Returns & Exchanges

At FRIENDS BOOK, we want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't a perfect fit, we are here to help you find the right exchange or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all fashion tags are intact and the garments are in their original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.